Returns & Exchanges
We want you to be completely satisfied with your icebreaker gear, which is why we offer a 30-day window for returns on all products in their original condition. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures your natural performance apparel finds the right home.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn items with original tags attached into the original shipping packaging or a sturdy alternative box.
- 3.Attach the Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of arrival.